Privacy Policy
Last Updated: 10/30/2024
1. Introduction
At Hepner Consulting, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and share information obtained through your use of our website, www.hepnerconsulting.com, and associated services. By using our website and services, you agree to the practices described in this policy.
2. Types of Personal Data We Collect
We collect a variety of personal data, including but not limited to:
Contact Information: Email addresses, phone numbers (personal, direct, company, and mobile), LinkedIn profiles.
Demographic Information: Gender, age range, income range, marital status, homeowner status, and household information.
Professional Information: Company name, job title, seniority, department, company domain, LinkedIn company page, company revenue, employee count, and industry.
Location and Address Information: Personal, professional, and company addresses.
Device and Technical Information: Referring systems, device information, IP addresses, and browser type.
User Interactions: Data on how you engage with our website and related digital assets.
This information is collected through the Pearl Website Crawler and Clarity, tools embedded in our site’s header that identifies visitors and provides insights into their engagement with our services.
3. Purpose of Data Collection
We use the personal data we collect solely for internal purposes, including but not limited to:
Contacting clients and potential clients regarding their inquiries, service offerings, and follow-ups.
Enhancing the user experience by understanding user interactions.
Improving our website functionality and content based on visitor behavior insights.
We do not sell, share, or disclose this information to third parties for marketing or any other purposes unless required by law.
4. Legal Basis for Processing
Hepner Consulting processes personal data:
With user consent, which is obtained when visiting our website.
To fulfill our legitimate interests in providing quality services, improving our website, and enhancing client communication.
5. Data Storage and Retention
Your personal data is stored securely. We retain data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting obligations.
6. Data Sharing
Hepner Consulting may share personal data with trusted service providers who assist us in delivering services (e.g., IT, hosting, and cloud service providers) under strict contractual obligations that ensure data privacy. Personal data may also be shared when required by law or to protect Hepner Consulting's legal rights.
7. User Rights and Data Privacy
If you are a resident of California or the European Union, you are entitled to specific rights concerning your data under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), including:
Right to Access: Request access to your personal data and how it is processed.
Right to Correction: Request corrections of inaccurate data.
Right to Deletion: Request deletion of your personal data where applicable.
Right to Restrict Processing: Request limitations on how we use your data.
Right to Data Portability: Request a copy of your data in a portable format.
Right to Object: Object to our use of your data in certain situations.
To exercise any of these rights, please contact us at privacy@hepnerconsulting.com.
8. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security of your information.
9. Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Any updates will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage users to review this policy periodically.
10. Consent and Compliance with Privacy Laws
By using our website and services, you consent to our collection, use, and sharing of your information as outlined in this policy. We comply with applicable privacy laws and regulations, including the GDPR and CCPA, and strive to maintain transparency about data collection practices.
11. Contact Us
For questions regarding this Privacy Policy or our data practices, please contact us at:
Hepner Consulting
Address: 340 N Broadway, Ste 200, Green Bay, WI 54303
Email: privacy@hepnerconsulting.com
Phone: (920) 200-5370